Protecting your personal information is our top priority. This page transparently explains how New PK Lak collects, uses, and safeguards your data.
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Last Updated: January 2026.
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access this data.
New PK Lak never sells your name, phone number, or email to third parties. Your data is used solely to improve your experience.
What data is collected, why it's collected, and how long it's retained — everything is clearly outlined on this page. No hidden clauses.
All personal and financial information is stored on secured servers. Regular security audits are conducted to prevent any data breaches.
You can view, update, or delete your information at any time. Contact support and action will be taken within 24 hours.
New PK Lak follows international data protection standards and fully complies with AML policy. Your information is always in safe hands.
Welcome to New PK Lak. We believe that being a trusted gaming platform means taking full responsibility for your personal information. This Privacy Policy is a transparent agreement between New PK Lak and its users — clearly outlining what data is collected, how it is used, and what your rights are.
This privacy policy applies to the newpklak.org website, the New PK Lak mobile app, and all our digital services. By using our platform, you agree to this privacy policy. If you have any questions, please reach out to our support team.
New PK Lak is committed to ensuring a safe, transparent, and enjoyable gaming experience for players in Bangladesh. Protecting your privacy is not just a legal requirement — it is our core responsibility.
Our commitment: New PK Lak never sells, rents, or shares your information without authorization. Your data belongs to you.
New PK Lak collects only the information that is necessary. We do not believe in collecting excessive or irrelevant data. The list below details exactly what types of information we collect:
Personal Identification Information:
Financial Information:
Technical Information (Collected Automatically):
Technical information is collected automatically to ensure platform security and prevent fraudulent activity.
How you provide information:
| Data Type | Methods of Collection | Mandatory |
|---|---|---|
| Name & Email | Registration Form | Yes |
| Mobile Number | Registration Form | Yes |
| National ID | KYC Verification | For Withdrawal |
| Payment Information | Deposit/Withdrawal | For Transactions |
| IP & Device | Automatic | For Security |
| Cookie Data | Automatic | In Experience Enhancement |
New PK Lak uses your information only for legitimate and transparent purposes. Each purpose is described in detail below:
Unsubscribe from Marketing Communications: You can opt out of marketing emails or notifications at any time. Update this preference from your account settings.
New PK Lak uses industry-standard security technology to protect your information. Our security infrastructure operates on the following layers:
Stay alert: New PK Lak will never ask for your password, OTP, or PIN via phone, email, or chat. Any such request is a scam — report it to us immediately.
New PK Lak does not retain information longer than necessary. However, certain data may be kept for a defined period due to legal and regulatory obligations:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction History | 7 Years | AML Policy & Audit |
| KYC Documents | 5 Years | Regulatory Guidelines |
| Customer Support Logs | 3 Years | Dispute Resolution |
| Marketing Information | Until Consent is Withdrawn | Your Preferences |
| Cookie Data | 30–180 Days | Experience Enhancement |
Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.
Every user of New PK Lak has the following rights over their personal information. We fully respect all of these rights:
The right to know what information has been collected about you and to request a copy.
The right to request correction or update of any inaccurate or outdated information.
The right to request permanent deletion of your information under certain circumstances.
The right to restrict how your information is used for specific purposes.
The right to receive your data in a structured format or to request its transfer to another service.
The right to withdraw consent for marketing or optional data processing at any time.
To exercise these rights, email us at [email protected]. We typically respond to requests within 30 business days. Please note that certain information may not be fully deleted due to legal obligations.
New PK Lak strictly does not provide services to anyone under 18. We take the privacy and protection of minors very seriously.
New PK Lak is for adults aged 18+ only. Parents are encouraged to stay aware of their children's internet usage and to use parental controls where needed.
New PK Lak reserves the right to update this Privacy Policy at any time. Changes may occur due to service improvements, legal updates, or regulatory requirements.
We recommend checking this page regularly to stay up to date with the latest privacy policy.
For any questions, concerns, or complaints regarding this privacy policy, please contact New PK Lak's data protection team:
When submitting a data request, please include your account ID and registered email address to help us resolve it faster.
Our commitment: At New PK Lak, your privacy is not just a policy — it is part of our culture. We work every day to earn the trust of every player.